design thinking story

Failing Forward – A Conversation with GE’s Christopher Lind

Failing Forward – A Conversation with GE’s Christopher Lind

In this Talent Tales episode, talent.imperative Founder Nicole Dessain had the honor to interview Christopher Lind, Head of Global Digital Learning at GE Healthcare.

Christopher’s creative superpower is to take complicated or fragmented topics and make sense of them for others. He models this in his own podcast show, Learning Tech Talks.

Christopher is a self-proclaimed people development geek who has always been fascinated by technology’s possibilities in support of learning.

Enabling Managers – A Conversation with Eurobank’s Stella Ioannidou

Enabling Managers – A Conversation with Eurobank’s Stella Ioannidou

In this Talent Tales episode, talent.imperative Founder Nicole Dessain had the honor to interview Stella Ioannidou, IT Workforce Management Lead at Eurobank.

Stella’s creative superpower is applying the concept of analogy. She often draws from another context to gain inspiration for the current problem she is trying to solve.

After having worked a decade in project management, Stella recognized that what set apart good projects was how people were engaged in the process. She started to include some coaching practices into project management. Stella then realized that it was even more important to engage people in a cultural context overall instead just on a project. That realization sparked her interest in learning more about how people perform, what makes them tick, and what skills they need to succeed.

Nudging for Benefit – A Conversation with GreenPath’s Danielle Crane

Nudging for Benefit – A Conversation with GreenPath’s Danielle Crane

In this Talent Tales episode, talent.imperative Founder Nicole Dessain had the honor to interview Danielle Crane, Chief Talent Officer at GreenPath.

Danielle’s creative superpower is connecting humans and ideas.

Danielle describes herself as “the girl who almost didn’t enter HR”. She quit her first HR internship after 48 hours. Her career counsellor challenged her to try for another internship and encouraged her to help design what HR might be versus the reactive function she initially experienced.

Danielle was first exposed to design thinking by her CEO who had used it previously and brought it with her when she joined GreenPath. Danielle was intrigued by how she might apply this method for complex problem solving with her internal customers – leaders and employees.

In her own practice, Danielle combines design thinking with behavioral economics principles when designing HR programs at GreenPath.

Hacking Diversity – A Conversation with Sittercity’s Kelli Koschmann

Hacking Diversity – A Conversation with Sittercity’s Kelli Koschmann

In this Talent Tales episode, talent.imperative Founder Nicole Dessain had the honor to interview Kelli Koschmann, VP of People at Sittercity.

Kelli’s creative superpower is keeping an open mind through the lens of empathy.

Kelli discovered design thinking by attending HR.Hackathon Chicago hosted by the HR.Hackathon Alliance, a community of HR rebels that believe in the power of design thinking to tackle our most pressing workplace challenges.

Kelli leveraged the practice of ideation facilitation that she learned at the hackathons to impact change inside Sittercity.

Crafting HR Strategy – A Conversation with Centro’s Elles Skony

Crafting HR Strategy – A Conversation with Centro’s Elles Skony

In this Talent Tales episode, talent.imperative Founder Nicole Dessain had the honor to interview Elles Skony, Vice President of Talent Management at Centro.

Elles’ creative superpower is “communication”. She believes that HR can come up with the best programs or initiatives but if they are not articulated in an engaging and humorous way then they are not going to be embraced by employees.

Elles is passionate about enabling every HR professional to become excited about the employee experience. One of the ways she fosters this is by networking with other HR professionals of mid-sized start-ups in Chicago. While there is competition for talent, this collaboration encourages taking a systems perspective towards making people’s work lives better by sharing best practices and lessons learned.

Elles leverages design thinking as a framework to prioritize HR initiatives at the beginning of each year and to define the employee experience at Centro.